The Helios 60 thermal binding machine from Fellows is an easy-to-use thermal binder capable of binding up to 600 pages per binding cycle. Below is a list of tips for troubleshooting the most common problems with the Helios 60:
Problem:
The red LED light on the 'Power-On' button does not turn on.
Possible Solutions:
Ensure that the power cord is plugged in to both the wall socket and the socket located on the rear of the machine. Try testing the socket with a different piece of equipment and/or plugging the machine into another socket.
If the socket is working and both ends of the plug are firmly inserted, the main power switch located on the back of the machine (next to the power socket) may need to be turned on.
Problem:
The machine is plugged in and turned on, but the green light that indicates that it has reached operating temperature does not turn on, even after a long warm-up period.
Possible Solution:
If the machine is located in a hot and/or humid area, the internal thermostat may not function properly. Move the machine to a cool, dry area and allow the machine to warm-up again.
Problem:
The sheets inside the binding cover are loose and unglued, even after the binding cycle is completed.
Possible Solutions:
The binding cover being used may be too thick to bind the documents. Use the built-in binding guide to determine the correct binding cover spine size for your document. To repair the document that was bound using the wrong cover size, try tapping the document repeatedly against your work surface and running them through the binding cycle again.
If the document was bound using the correct spine size, then the timer setting for the binding cycle may be incorrect. Check the setting, adjust as necessary, and run the document through the binding process again.
Problem:
The sheets are glued into the spine, but are still loose.
Possible Solutions:
The cover size may be too small for the number of pages in your document. Use the built-in document sizing guide to determine the appropriate cover width and re-bind your document, using a large spine size if necessary.
The binding cycle timer may be set incorrectly, or may need to be extended. Check that the timer is set correctly based on the thickness of your document and run your book through the binding cycle again.
If a document is left on the heating element after the binding cycle is completed, pages may become loose. Always remove your document promptly at the end of the binding process.
